How to Return a Purchase
In this Quick Reference Guide, users can learn what steps are needed to successfully Return a Purchase
1. Log in to the Mosaic Analytics Inventory Console.
https://backoffice-console.mosaic-pos.com/
2. Click on the 3-lines to display the side-panel menu.
3. On the side-panel menu, click on "Purchasing".
4. Select "Purchase Return".
5. Click "Return a Purchase".
6. From the drop-down list, select the following details registered to your account:
- Account Name (Registered Trade Name)
- Organization (Brand Name)
7. From the drop-down list, select the Purchase Receipt reference number.
8. Click "Save".