--- title: Understanding Modifiers description: Modifiers are items in a menu-system that modifies a customer's order. An example can be size, sweetness level, flavor, etc. This allows the system to be simple and clean. Instead of having the same i --- [Skip to content](https://support.mosaic-solutions.com/knowledge/understanding-modifiers#main-content) English Show submenu for translations [Contact Customer Support](https://support.mosaic-solutions.com/knowledge/kb-tickets/new?hsLang=en) ![Mosaic Full Logo Blue (Transparent).png\]](https://support.mosaic-solutions.com/hs-fs/hubfs/Mosaic%20Full%20Logo%20Blue%20(Transparent).png?height=31&name=Mosaic%20Full%20Logo%20Blue%20(Transparent).png) - [Contact Client Support](https://support.mosaic-solutions.com/helixpaysupport/contactus) Open main navigation Close main navigation - [Contact Client Support](https://support.mosaic-solutions.com/helixpaysupport/contactus) - English Show submenu for translations - [Contact Customer Support](https://support.mosaic-solutions.com/knowledge/kb-tickets/new) - Go to mosaic-solutions.com Go to mosaic-solutions.com We are here to help. - There are no suggestions because the search field is empty. 1. [Mosaic Solutions Support and Help Center](https://support.mosaic-solutions.com/knowledge?hsLang=en) 2. [Resto iQ Inventory and Purchasing](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en) 3. [Resto iQ Inventory - My Inventory](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-inventory-my-inventory) # Understanding Modifiers #### Overview Modifiers are items in a menu-system that *modifies* a customer's order. An example can be size, sweetness level, flavor, etc. This allows the system to be simple and clean. Instead of having the same item listed repetitively, modifiers streamline a restaurant's menu.   ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-09-2024-09-08-07-2930-AM.png?width=1226&height=434&name=image-png-Oct-09-2024-09-08-07-2930-AM.png)   To further understand, similar to Mosaic POS, modifier items a.k.a. "modifiers" are grouped under "Modifier Groups". This organizes the menu and its items to quickly apply modifier groups to similar items.   Example: Modifier Group: Size Modifier Item: Small, Medium, Large   This can be applied to the following *sample* items: \- Cold Brew Coffee \- Chamomile Tea \- Iced Caramel Machiatto     #### Access ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-09-2024-09-08-10-6694-AM.png?width=1224&height=722&name=image-png-Oct-09-2024-09-08-10-6694-AM.png) Users can go to Inventory \> Modifiers to access this submodule of Resto iQ. Once here users will see all active and inactive Modifier Groups, Type, Required Qty, and Brand. #### Guide In Resto iQ (as well as Mosaic POS), there are 2 types of Modifiers: Forced and Unforced. Below are the differences and examples.   ### Forced and Unforced Modifiers ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-09-2024-09-08-12-9247-AM.png?width=1226&height=740&name=image-png-Oct-09-2024-09-08-12-9247-AM.png) Forced modifiers are modifiers that are **required** for the transaction to be settled/completed. Unforced modifiers are **optional** items that customers may add if they wish; these are items that are not required to successfully make an order. In this example, we have "Milk Tea Add-ons" and "Milk Tea Size". As you can see, add-ons are unforced while the size modifier is forced.   Upon shifting to Modifier Items, we can see the items listed down.   ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-09-2024-09-08-17-2010-AM.png?width=331&height=64&name=image-png-Oct-09-2024-09-08-17-2010-AM.png) ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-09-2024-09-08-15-3570-AM.png?width=1224&height=544&name=image-png-Oct-09-2024-09-08-15-3570-AM.png) We can see here the orange items are add-ons (which are unforced), and then the blue items are the size options (which are forced).   Total Cost on the other hand is the **additional** amount added to the base price of the item. In this example, we can see the additional costs to be a few pesos per modifier.   So if a customer orders a Medium Milk Tea with additional Pearls, the formula will be: Php 80 Milk Tea Base Price +25 Medium (Milk Tea Size) +10 Add Pearls (Milk Tea Add Ons) = Php 115.00 - [Mosaic POS](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#main-content) - [Placing Orders and Table Management](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#placing-orders-and-table-management) - [Logging In, Shift Change, Day End](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#logging-in-shift-change-day-end) - [Billing and Payment Processing](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#billing-and-payment-processing) - [Getting Started with your POS](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#getting-started-with-your-pos) - [Basic Troubleshooting](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#basic-troubleshooting) - [Generating Reports](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#generating-reports) - [Menu Management](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#menu-management) - [Integrations](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#integrations) - [Getting Started in Resto iQ](https://support.mosaic-solutions.com/knowledge/getting-started-in-resto-iq?hsLang=en#main-content) - [General Knowledge](https://support.mosaic-solutions.com/knowledge/getting-started-in-resto-iq?hsLang=en#general-knowledge) - [User Management](https://support.mosaic-solutions.com/knowledge/getting-started-in-resto-iq?hsLang=en#user-management) - [Navigation](https://support.mosaic-solutions.com/knowledge/getting-started-in-resto-iq?hsLang=en#navigation) - [Resto iQ Analytics](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#main-content) - [Product Reports](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#product-reports) - [Sales Reports](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#sales-reports) - [General Knowledge](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#general-knowledge) - [Other Reports](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#other-reports) - [Resto iQ Inventory and Purchasing](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#main-content) - [Resto iQ Inventory - Reports](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-inventory-reports) - [Resto iQ Inventory - My Inventory](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-inventory-my-inventory) - [Resto iQ - Purchasing](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-purchasing) - [Resto iQ Inventory - My Ingredients](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-inventory-my-ingredients) - [Resto iQ Inventory - Menu Items](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-inventory-menu-items) - [Mosaic Analytics](https://support.mosaic-solutions.com/knowledge/mosaic-analytics?hsLang=en) - [Mosaic Inventory v2](https://support.mosaic-solutions.com/knowledge/mosaic-inventory-v2?hsLang=en) - [Mosaic Purchasing v2](https://support.mosaic-solutions.com/knowledge/mosaic-purchasing-v2?hsLang=en) - [Mosaic Back Office v2](https://support.mosaic-solutions.com/knowledge/mosaic-back-office-v2?hsLang=en) - [Contact Client Support](https://support.mosaic-solutions.com/helixpaysupport/contactus) [![Chill listening crop-3](https://support.mosaic-solutions.com/hs-fs/hubfs/Mosaic%20Circle%20M%20Icon%20Blue-2.png?width=24&height=24&name=Mosaic%20Circle%20M%20Icon%20Blue-2.png "Chill listening crop-3")](https://support.mosaic-solutions.com/?hsLang=en) Mosaic Solution Support and Help Center Copyright © 2026, Mosaic Solutions