Syncing the POS to Grab requires the user to login to the Back Office
For newly activated Grabfood integration:
For newly integrated Grabfood activations, users must perform this syncing immediately after confirmed activation.
Step-by-step:
1. Log in to POS Back Office.
2. On the Main Navigations on the left side, click on “Menu Management”.
3. Click on “Menu Items”.
4. Click on “Item”.
5. To update item price or availability in Grab, click Edit on the specific item.
6. Scroll down then, click Edit on Delivery(Grab).
7. In here, we can update the price or set the availability status.
8. Click on “Update” button to save the changes.
9. To sync the menu to Grab, go to “General Settings”.
10. Click on “Delivery”.
11. Click on “Grab”.
12. Click on the “Sync Menu” icon.
13. Then, click on the “Sync Menu” button.
Note: Any changes will be reflected on the Grab app automatically.