---
title: Installing the POS Hardware (Printer, Router, Cash Drawer, POS device)
description: Please make sure to prepare the following before installation.            Connect POS on TP-Link Wi-Fi (you can see your Wi-Fi name and password at the back of TP-link router)      
---

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1. [Mosaic Solutions Support and Help Center](https://support.mosaic-solutions.com/knowledge?hsLang=en)
2. [Mosaic POS](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en)
3. [Getting Started with your POS](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#getting-started-with-your-pos)

# Installing the POS Hardware (Printer, Router, Cash Drawer, POS device)

### **Prerequisites**

**Please make sure to prepare the following before installation.**

1. **Internet connection (ISP):** To ensure that the POS works as intended, we highly recommend a wired broadband or fiber internet connection with a speed of at least 30mbps.  
2. **POS Device:** You must have at least 1 POS device to proceed with the installation. See compatible POS hardware [here](https://www.mosaic-solutions.com/hardware/).
3. **Printer:** You must have at least 1 [compatible printer](https://www.mosaic-solutions.com/hardware/) to proceed with the installation.
4. **Cash Drawer**: Cash drawer must be compatible with RJ11 cable.
5. ** Router (TP-link):** A TP-Link router is used to distribute internet service to multiple devices, via LAN cable or Wi-Fi. Additionally, the router is essential to connect POS peripherals like printers and cash drawers.
6. **Lan cable RJ45:** Used to connect router, printer, and POS Device
7. **Rj11 cable**: Used to connect the cash drawer to the printer.

### **Installation**

 \- Connect the power cable that came with your TP Link router and connect it to an electrical outlet to turn it on.  

![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-03-2024-06-16-28-9063-AM.png?width=636&height=704&name=image-png-Oct-03-2024-06-16-28-9063-AM.png)

 

 

 \- Connect Printer to TP link Router via Lan Cable (end to end)

![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-03-2024-06-16-41-5134-AM.png?width=688&height=520&name=image-png-Oct-03-2024-06-16-41-5134-AM.png)

 

 \- Connect the Cash Drawer to the Printer using the included RJ11 cable (Flat wire attached to the bottom of the cash drawer)

![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-03-2024-06-17-09-6832-AM.png?width=688&height=521&name=image-png-Oct-03-2024-06-17-09-6832-AM.png)

 

Connect POS on TP-Link Wi-Fi (you can see your Wi-Fi name and password at the back of TP-link router)

![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-03-2024-06-17-33-2245-AM.png?width=688&height=520&name=image-png-Oct-03-2024-06-17-33-2245-AM.png)

 

 \- Connect the power cable to your printer and connect it to an electrical outlet.

![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-03-2024-06-17-52-1469-AM.png?width=688&height=692&name=image-png-Oct-03-2024-06-17-52-1469-AM.png)

 

 \- This is how the set up should look like.Lan cables must be connected to the router as well as the power cables needs to be connected as well to the power source.

![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-03-2024-06-18-02-6004-AM.png?width=688&height=373&name=image-png-Oct-03-2024-06-18-02-6004-AM.png)

### **Diagram**

#### Wired Internet Connection and Wired POS Device (Most Recommended)

**![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Nov-11-2024-02-52-54-5552-AM.png?width=688&height=367&name=image-png-Nov-11-2024-02-52-54-5552-AM.png)**

#### Wired Internet Connection and Wireless POS Tablet

#### **![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Nov-11-2024-02-56-20-6643-AM.png?width=688&height=296&name=image-png-Nov-11-2024-02-56-20-6643-AM.png)**

#### Wireless Internet Connection (WISP) and Wired POS Device

![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Nov-11-2024-02-59-30-0121-AM.png?width=688&height=420&name=image-png-Nov-11-2024-02-59-30-0121-AM.png)

#### Wireless Internet Connection (WISP) and Wireless POS Tablet

![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Nov-11-2024-02-58-04-8308-AM.png?width=688&height=317&name=image-png-Nov-11-2024-02-58-04-8308-AM.png)

#### Multi-Terminal Setup with Wired ISP and Wired POS devices

![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Nov-11-2024-03-31-48-5895-AM.png?width=967&height=602&name=image-png-Nov-11-2024-03-31-48-5895-AM.png)

- [Mosaic POS](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#main-content)

    - [Placing Orders and Table Management](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#placing-orders-and-table-management)
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