---
title: How to Use Multiple Payments in a Single Transaction
description: Users may enter multiple payments for as long as the balance is not &quot;0&quot;. To do this, just click the payment type and enter the amount of the first payment type, then repeat.
---

[Skip to content](https://support.mosaic-solutions.com/knowledge/how-to-use-multiple-payments-in-a-single-transaction#main-content)

English

Show submenu for translations

[Contact Customer Support](https://support.mosaic-solutions.com/knowledge/kb-tickets/new?hsLang=en)

![Mosaic Full Logo Blue (Transparent).png\]](https://support.mosaic-solutions.com/hs-fs/hubfs/Mosaic%20Full%20Logo%20Blue%20(Transparent).png?height=31&name=Mosaic%20Full%20Logo%20Blue%20(Transparent).png)

- [Contact Client Support](https://support.mosaic-solutions.com/helixpaysupport/contactus)

Open main navigation

Close main navigation

- [Contact Client Support](https://support.mosaic-solutions.com/helixpaysupport/contactus)
- English
  
  Show submenu for translations
- [Contact Customer Support](https://support.mosaic-solutions.com/knowledge/kb-tickets/new)
- Go to mosaic-solutions.com

 Go to mosaic-solutions.com

 We are here to help.

- There are no suggestions because the search field is empty.

1. [Mosaic Solutions Support and Help Center](https://support.mosaic-solutions.com/knowledge?hsLang=en)
2. [Mosaic POS](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en)
3. [Billing and Payment Processing](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#billing-and-payment-processing)

# How to Use Multiple Payments in a Single Transaction

## Users may enter multiple payments for as long as the balance is not "0". To do this, just click the payment type and enter the amount of the first payment type, then repeat.

#### This guide provides step-by-step instructions on how to use multiple payment methods in a single transaction. It demonstrates how to use both cash and GCASH for a specific order, showing the process of inputting the payment types, entering the tendered amounts, and completing the transaction. This guide is useful for anyone who wants to learn how to handle multiple payments efficiently and accurately.

This is useful for customers who are short in cash and wants to use GCASH to pay for what's left (a.k.a. "balance").

 

1\. In this example, we will use Cash and GCASH for multiple payments for this order.

CASH - PHP 500,

GCASH - PHP 174.

![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-04-2024-06-37-30-5370-AM.png?width=1120&height=672&name=image-png-Oct-04-2024-06-37-30-5370-AM.png)

 

 

2\. To start the process, as always, click "Bill" first.

![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-04-2024-06-37-32-7263-AM.png?width=1120&height=628&name=image-png-Oct-04-2024-06-37-32-7263-AM.png)

 

 

3\. Then, click "PAYMENT"

![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-04-2024-06-37-34-4582-AM.png?width=1120&height=628&name=image-png-Oct-04-2024-06-37-34-4582-AM.png)

 

 

4\. Input either of the payment types. The order does not matter. In this example, we will use Cash first. Click "Cash".

![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-04-2024-06-37-36-2541-AM.png?width=1120&height=628&name=image-png-Oct-04-2024-06-37-36-2541-AM.png)

 

 

5\. Since the customer has a 500 bill, I will use the PHP 500 preset under the "Quick Payments".

![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-04-2024-06-37-37-9982-AM.png?width=1120&height=628&name=image-png-Oct-04-2024-06-37-37-9982-AM.png)

 

 

6\. Click "Add Payment".

![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-04-2024-06-37-39-8800-AM.png?width=1120&height=628&name=image-png-Oct-04-2024-06-37-39-8800-AM.png)

 

 

7\. As you can see, we have entered a tendered amount of PHP 500 (orange arrow), however we sitll have a balance worth PHP 174 (green arrow).

![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-04-2024-06-37-43-5309-AM.png?width=1120&height=664&name=image-png-Oct-04-2024-06-37-43-5309-AM.png)

 

 

8\. We will now enter GCash as the 2nd payment type.

![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-04-2024-06-37-46-1594-AM.png?width=1120&height=628&name=image-png-Oct-04-2024-06-37-46-1594-AM.png)

 

 

9\. Since we are using GCash (similar with other transactions), use "Exact" to speed-up the process.

![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-04-2024-06-37-48-1615-AM.png?width=1120&height=628&name=image-png-Oct-04-2024-06-37-48-1615-AM.png)

 

 

10\. You can see that clicking "Exact" will recall whatever the Balance value is at the breakdown table.

![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-04-2024-06-37-50-1303-AM.png?width=1120&height=628&name=image-png-Oct-04-2024-06-37-50-1303-AM.png)

 

 

11\. Enter the customer details of your customer.

![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-04-2024-06-37-51-6758-AM.png?width=1120&height=628&name=image-png-Oct-04-2024-06-37-51-6758-AM.png)

 

 

12\. When complete, click "Add Payment"

![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-04-2024-06-37-53-4616-AM.png?width=1120&height=628&name=image-png-Oct-04-2024-06-37-53-4616-AM.png)

 

 

13\. Now you see two payment types entered in one single transaction.

![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-04-2024-06-37-55-8399-AM.png?width=1120&height=628&name=image-png-Oct-04-2024-06-37-55-8399-AM.png)

 

 

14\. Click "PRINT" to complete the process.

![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-04-2024-06-37-57-7574-AM.png?width=1120&height=628&name=image-png-Oct-04-2024-06-37-57-7574-AM.png)

 

 

You have successfully used 2 payment types in one single transaction.

- [Mosaic POS](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#main-content)

    - [Placing Orders and Table Management](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#placing-orders-and-table-management)
    - [Logging In, Shift Change, Day End](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#logging-in-shift-change-day-end)
    - [Billing and Payment Processing](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#billing-and-payment-processing)
    - [Getting Started with your POS](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#getting-started-with-your-pos)
    - [Basic Troubleshooting](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#basic-troubleshooting)
    - [Generating Reports](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#generating-reports)
    - [Menu Management](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#menu-management)
    - [Integrations](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#integrations)
- [Getting Started in Resto iQ](https://support.mosaic-solutions.com/knowledge/getting-started-in-resto-iq?hsLang=en#main-content)

    - [General Knowledge](https://support.mosaic-solutions.com/knowledge/getting-started-in-resto-iq?hsLang=en#general-knowledge)
    - [User Management](https://support.mosaic-solutions.com/knowledge/getting-started-in-resto-iq?hsLang=en#user-management)
    - [Navigation](https://support.mosaic-solutions.com/knowledge/getting-started-in-resto-iq?hsLang=en#navigation)
- [Resto iQ Analytics](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#main-content)

    - [Product Reports](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#product-reports)
    - [Sales Reports](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#sales-reports)
    - [General Knowledge](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#general-knowledge)
    - [Other Reports](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#other-reports)
- [Resto iQ Inventory and Purchasing](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#main-content)

    - [Resto iQ Inventory - Reports](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-inventory-reports)
    - [Resto iQ Inventory - My Inventory](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-inventory-my-inventory)
    - [Resto iQ - Purchasing](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-purchasing)
    - [Resto iQ Inventory - My Ingredients](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-inventory-my-ingredients)
    - [Resto iQ Inventory - Menu Items](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-inventory-menu-items)
- [Mosaic Analytics](https://support.mosaic-solutions.com/knowledge/mosaic-analytics?hsLang=en)
- [Mosaic Inventory v2](https://support.mosaic-solutions.com/knowledge/mosaic-inventory-v2?hsLang=en)
- [Mosaic Purchasing v2](https://support.mosaic-solutions.com/knowledge/mosaic-purchasing-v2?hsLang=en)
- [Mosaic Back Office v2](https://support.mosaic-solutions.com/knowledge/mosaic-back-office-v2?hsLang=en)

- [Contact Client Support](https://support.mosaic-solutions.com/helixpaysupport/contactus)

[![Chill listening crop-3](https://support.mosaic-solutions.com/hs-fs/hubfs/Mosaic%20Circle%20M%20Icon%20Blue-2.png?width=24&height=24&name=Mosaic%20Circle%20M%20Icon%20Blue-2.png "Chill listening crop-3")](https://support.mosaic-solutions.com/?hsLang=en)

Mosaic Solution Support and Help Center

Copyright © 2026, Mosaic Solutions