--- title: How to Transfer a Transaction to Another Service Type (Dine-In to Take-Out) description: To transfer a transaction to another service type, select the top-right button on a pending order. --- [Skip to content](https://support.mosaic-solutions.com/knowledge/how-to-transfer-a-transaction-to-another-service-type-dine-in-to-take-out#main-content) English Show submenu for translations [Contact Customer Support](https://support.mosaic-solutions.com/knowledge/kb-tickets/new?hsLang=en) ![Mosaic Full Logo Blue (Transparent).png\]](https://support.mosaic-solutions.com/hs-fs/hubfs/Mosaic%20Full%20Logo%20Blue%20(Transparent).png?height=31&name=Mosaic%20Full%20Logo%20Blue%20(Transparent).png) - [Contact Client Support](https://support.mosaic-solutions.com/helixpaysupport/contactus) Open main navigation Close main navigation - [Contact Client Support](https://support.mosaic-solutions.com/helixpaysupport/contactus) - English Show submenu for translations - [Contact Customer Support](https://support.mosaic-solutions.com/knowledge/kb-tickets/new) - Go to mosaic-solutions.com Go to mosaic-solutions.com We are here to help. - There are no suggestions because the search field is empty. 1. [Mosaic Solutions Support and Help Center](https://support.mosaic-solutions.com/knowledge?hsLang=en) 2. [Mosaic POS](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en) 3. [Placing Orders and Table Management](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#placing-orders-and-table-management) # How to Transfer a Transaction to Another Service Type (Dine-In to Take-Out) ## To transfer a transaction to another service type, select the top-right button on a pending order. #### This guide provides step-by-step instructions on how to transfer a pending order from one service type to another, specifically from Dine-In to Take-Out. By following these steps, you can easily and efficiently transfer the order without the need to re-enter the details, saving you time and increasing efficiency in your business operations. 1\. In this guide we will transfer an existing unpaid transaction (Pending Order) to another Service Type. 2\. Locate the pending order that will be transferred to another service type. In this example we will transfer this from Dine-In to Take-Out. ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-04-2024-04-40-56-1144-AM.png?width=1120&height=628&name=image-png-Oct-04-2024-04-40-56-1144-AM.png)       3\. As you can see, the item is tagged with the service type "QSR DINE-IN". Later this will change when we have transferred it. ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-04-2024-04-40-58-2029-AM.png?width=1120&height=628&name=image-png-Oct-04-2024-04-40-58-2029-AM.png)       4\. On the top right side, click the "QSR Dine-In" button with the tabletop "bell" icon. ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-04-2024-04-41-00-3462-AM.png?width=1120&height=628&name=image-png-Oct-04-2024-04-41-00-3462-AM.png)       5\. Select the service type you want the transaction to be transferred to. In this example, we will select "QSR Take-Out". ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-04-2024-04-41-02-4622-AM.png?width=1120&height=628&name=image-png-Oct-04-2024-04-41-02-4622-AM.png)       6\. Click "Confirm". ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-04-2024-04-41-04-3647-AM.png?width=1120&height=628&name=image-png-Oct-04-2024-04-41-04-3647-AM.png)       7\. As you can see the label has now changed from "QSR Dine-In" to "QSR Take-Out" indicating a successful transfer from one service type to another. ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-04-2024-04-41-06-4102-AM.png?width=1120&height=632&name=image-png-Oct-04-2024-04-41-06-4102-AM.png)         You have successfully transferred a pending order from Dine-In to Take-Out without "repunching" the orders saving time and increasing efficiency.     After these steps, you may now proceed with the usual steps in settling payments. - [Mosaic POS](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#main-content) - [Placing Orders and Table Management](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#placing-orders-and-table-management) - [Logging In, Shift Change, Day End](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#logging-in-shift-change-day-end) - [Billing and Payment Processing](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#billing-and-payment-processing) - [Getting Started with your POS](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#getting-started-with-your-pos) - [Basic Troubleshooting](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#basic-troubleshooting) - [Generating Reports](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#generating-reports) - [Menu Management](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#menu-management) - [Integrations](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#integrations) - [Getting Started in Resto iQ](https://support.mosaic-solutions.com/knowledge/getting-started-in-resto-iq?hsLang=en#main-content) - [General Knowledge](https://support.mosaic-solutions.com/knowledge/getting-started-in-resto-iq?hsLang=en#general-knowledge) - [User Management](https://support.mosaic-solutions.com/knowledge/getting-started-in-resto-iq?hsLang=en#user-management) - [Navigation](https://support.mosaic-solutions.com/knowledge/getting-started-in-resto-iq?hsLang=en#navigation) - [Resto iQ Analytics](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#main-content) - [Product Reports](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#product-reports) - [Sales Reports](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#sales-reports) - [General Knowledge](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#general-knowledge) - [Other Reports](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#other-reports) - [Resto iQ Inventory and Purchasing](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#main-content) - [Resto iQ Inventory - Reports](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-inventory-reports) - [Resto iQ Inventory - My Inventory](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-inventory-my-inventory) - [Resto iQ - Purchasing](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-purchasing) - [Resto iQ Inventory - My Ingredients](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-inventory-my-ingredients) - [Resto iQ Inventory - Menu Items](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-inventory-menu-items) - [Mosaic Analytics](https://support.mosaic-solutions.com/knowledge/mosaic-analytics?hsLang=en) - [Mosaic Inventory v2](https://support.mosaic-solutions.com/knowledge/mosaic-inventory-v2?hsLang=en) - [Mosaic Purchasing v2](https://support.mosaic-solutions.com/knowledge/mosaic-purchasing-v2?hsLang=en) - [Mosaic Back Office v2](https://support.mosaic-solutions.com/knowledge/mosaic-back-office-v2?hsLang=en) - [Contact Client Support](https://support.mosaic-solutions.com/helixpaysupport/contactus) [![Chill listening crop-3](https://support.mosaic-solutions.com/hs-fs/hubfs/Mosaic%20Circle%20M%20Icon%20Blue-2.png?width=24&height=24&name=Mosaic%20Circle%20M%20Icon%20Blue-2.png "Chill listening crop-3")](https://support.mosaic-solutions.com/?hsLang=en) Mosaic Solution Support and Help Center Copyright © 2026, Mosaic Solutions