--- title: How to Receive Supplies from Another Location in Resto iQ description: Go to Inventory > Transfer Demand > My Receipts > Receive a Supply. --- [Skip to content](https://support.mosaic-solutions.com/knowledge/how-to-receive-supplies-from-another-location-in-resto-iq#main-content) English Show submenu for translations [Contact Customer Support](https://support.mosaic-solutions.com/knowledge/kb-tickets/new?hsLang=en) ![Mosaic Full Logo Blue (Transparent).png\]](https://support.mosaic-solutions.com/hs-fs/hubfs/Mosaic%20Full%20Logo%20Blue%20(Transparent).png?height=31&name=Mosaic%20Full%20Logo%20Blue%20(Transparent).png) - [Contact Client Support](https://support.mosaic-solutions.com/helixpaysupport/contactus) Open main navigation Close main navigation - [Contact Client Support](https://support.mosaic-solutions.com/helixpaysupport/contactus) - English Show submenu for translations - [Contact Customer Support](https://support.mosaic-solutions.com/knowledge/kb-tickets/new) - Go to mosaic-solutions.com Go to mosaic-solutions.com We are here to help. - There are no suggestions because the search field is empty. 1. [Mosaic Solutions Support and Help Center](https://support.mosaic-solutions.com/knowledge?hsLang=en) 2. [Resto iQ Inventory and Purchasing](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en) 3. [Resto iQ Inventory - My Ingredients](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-inventory-my-ingredients) # How to Receive Supplies from Another Location in Resto iQ ## Go to Inventory \> Transfer Demand \> My Receipts \> Receive a Supply. #### Overview   ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-14-2024-02-12-49-0902-AM.png?width=1224&height=410&name=image-png-Oct-14-2024-02-12-49-0902-AM.png) As shown in the process flow, the flow is achieved in 4 steps. Receiving supplies is the last step in the process. When receiving, users only need to declare if they have received the items in condition or not.   Steps 1 and 2: [How to Create Transfer Demands on Resto iQ – Mosaic Help Center (mosaic-solutions.com)](https://support.mosaic-solutions.com/hc/en-us/articles/31853394516505-How-to-Create-Transfer-Demands-on-Resto-iQ?hsLang=en) Step 3: [How to Create Transfer Supplies in Resto iQ – Mosaic Help Center (mosaic-solutions.com)](https://support.mosaic-solutions.com/hc/en-us/articles/35845612275737-How-to-Create-Transfer-Supplies-in-Resto-iQ?hsLang=en) #### Step-by-step 1. Click "Transfer demand". ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-14-2024-02-12-52-3523-AM.png?width=1120&height=628&name=image-png-Oct-14-2024-02-12-52-3523-AM.png) 2. On top, select "My receipts". ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-14-2024-02-12-54-4144-AM.png?width=1120&height=628&name=image-png-Oct-14-2024-02-12-54-4144-AM.png) Tip: If the "Completed At" section is blank, it indicates that the item is still pending and has not been completed or received. This serves as a hint for which transfer supply to select. 3. Click "**Receive a supply"**. ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-14-2024-02-12-56-6177-AM.png?width=1120&height=628&name=image-png-Oct-14-2024-02-12-56-6177-AM.png) Tip: Every line-item that has a receipt number indicates it has already been received. 4. Click the Supply dropdown and locate the transfer supply you are receiving. In this case we are going to select "**SU000.010824.001**". ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-14-2024-02-12-58-1515-AM.png?width=1120&height=628&name=image-png-Oct-14-2024-02-12-58-1515-AM.png) 5. Once Resto iQ recalls the data, you will see the table provide the information about the items. This removes the need to manually type/write/input the demand items. This greatly reduces error and inventory mismanagement related to logistics and delivery. The receiving branch may also select the condition of the items by using the "Condition" menu. ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-14-2024-02-13-00-0960-AM.png?width=1120&height=628&name=image-png-Oct-14-2024-02-13-00-0960-AM.png) 6. Now select the date when you're receiving the item. ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-14-2024-02-13-01-7194-AM.png?width=1120&height=628&name=image-png-Oct-14-2024-02-13-01-7194-AM.png) 7. When ready, click "Create". ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-14-2024-02-13-03-9044-AM.png?width=1120&height=628&name=image-png-Oct-14-2024-02-13-03-9044-AM.png) You have successfully received an item. To confirm if Resto iQ has updated the status follow the next few steps.         ### Confirmation 1. Click "My demands". ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-14-2024-02-13-06-0099-AM.png?width=1120&height=628&name=image-png-Oct-14-2024-02-13-06-0099-AM.png) 2. Notice that the status has now changed to "**Received**". Previously the status was "Delivering". ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-14-2024-02-13-08-4729-AM.png?width=1120&height=628&name=image-png-Oct-14-2024-02-13-08-4729-AM.png) - [Mosaic POS](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#main-content) - [Placing Orders and Table Management](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#placing-orders-and-table-management) - [Logging In, Shift Change, Day End](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#logging-in-shift-change-day-end) - [Billing and Payment Processing](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#billing-and-payment-processing) - [Getting Started with your POS](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#getting-started-with-your-pos) - [Basic Troubleshooting](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#basic-troubleshooting) - [Generating Reports](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#generating-reports) - [Menu Management](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#menu-management) - [Integrations](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#integrations) - [Getting Started in Resto iQ](https://support.mosaic-solutions.com/knowledge/getting-started-in-resto-iq?hsLang=en#main-content) - [General Knowledge](https://support.mosaic-solutions.com/knowledge/getting-started-in-resto-iq?hsLang=en#general-knowledge) - [User Management](https://support.mosaic-solutions.com/knowledge/getting-started-in-resto-iq?hsLang=en#user-management) - [Navigation](https://support.mosaic-solutions.com/knowledge/getting-started-in-resto-iq?hsLang=en#navigation) - [Resto iQ Analytics](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#main-content) - [Product Reports](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#product-reports) - [Sales Reports](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#sales-reports) - [General Knowledge](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#general-knowledge) - [Other Reports](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#other-reports) - [Resto iQ Inventory and Purchasing](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#main-content) - [Resto iQ Inventory - Reports](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-inventory-reports) - [Resto iQ Inventory - My Inventory](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-inventory-my-inventory) - [Resto iQ - Purchasing](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-purchasing) - [Resto iQ Inventory - My Ingredients](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-inventory-my-ingredients) - [Resto iQ Inventory - Menu Items](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-inventory-menu-items) - [Mosaic Analytics](https://support.mosaic-solutions.com/knowledge/mosaic-analytics?hsLang=en) - [Mosaic Inventory v2](https://support.mosaic-solutions.com/knowledge/mosaic-inventory-v2?hsLang=en) - [Mosaic Purchasing v2](https://support.mosaic-solutions.com/knowledge/mosaic-purchasing-v2?hsLang=en) - [Mosaic Back Office v2](https://support.mosaic-solutions.com/knowledge/mosaic-back-office-v2?hsLang=en) - [Contact Client Support](https://support.mosaic-solutions.com/helixpaysupport/contactus) [![Chill listening crop-3](https://support.mosaic-solutions.com/hs-fs/hubfs/Mosaic%20Circle%20M%20Icon%20Blue-2.png?width=24&height=24&name=Mosaic%20Circle%20M%20Icon%20Blue-2.png "Chill listening crop-3")](https://support.mosaic-solutions.com/?hsLang=en) Mosaic Solution Support and Help Center Copyright © 2026, Mosaic Solutions