How to Perform Self-Serve Onboarding of Grab Integration

In this Quick Reference Guide, users can learn what steps are needed to successfully perform Self-Serve Onboarding of Grab Integration.

1. Log in to the POS Back End using your account.
2. Click “Activate Integration” at the top of the page.
   1. If you are using the Front End, it is a Yellow Banner.
   2. If you are using the Back Office, it is a Green Banner.
3. The Grab Merchant website will be opened using the same browser on your device.
4. Log in using the Grab Owner or Store Manager role account.
   Note: It is better if you are already logged on to the Grab Merchant Website
5. Click “Connect” once you see the store account name.
6. On the Export Menu Setup, click “Skip this step”.
7. On the Enable Integration Setup, click “Enable Integration” to start the integration process and menu syncing.

Results:

1. Failed means something went wrong.
   1. There is a chance that the integration will run out of time due to the menu sync size.
   2. Just click “Try again”.
2. Success means you are all set.
   1. You can now close the browser and log out of the Back Office and the Grab Merchant website.
   2. Relogin on the POS for the updates to reflect.