--- title: How to Navigate Mosaic POS (Back Office) description: Mosaic POS Back Office provides admins and authorized personnel complete control, reports, and data by using cloud technology. This Quick Reference Guide shows features and modules of the back office. --- [Skip to content](https://support.mosaic-solutions.com/knowledge/how-to-navigate-mosaic-pos-back-office#main-content) English Show submenu for translations [Contact Customer Support](https://support.mosaic-solutions.com/knowledge/kb-tickets/new?hsLang=en) ![Mosaic Full Logo Blue (Transparent).png\]](https://support.mosaic-solutions.com/hs-fs/hubfs/Mosaic%20Full%20Logo%20Blue%20(Transparent).png?height=31&name=Mosaic%20Full%20Logo%20Blue%20(Transparent).png) - [Contact Client Support](https://support.mosaic-solutions.com/helixpaysupport/contactus) Open main navigation Close main navigation - [Contact Client Support](https://support.mosaic-solutions.com/helixpaysupport/contactus) - English Show submenu for translations - [Contact Customer Support](https://support.mosaic-solutions.com/knowledge/kb-tickets/new) - Go to mosaic-solutions.com Go to mosaic-solutions.com We are here to help. - There are no suggestions because the search field is empty. 1. [Mosaic Solutions Support and Help Center](https://support.mosaic-solutions.com/knowledge?hsLang=en) 2. [Mosaic POS](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en) 3. [Getting Started with your POS](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#getting-started-with-your-pos) # How to Navigate Mosaic POS (Back Office) ## Mosaic POS Back Office provides admins and authorized personnel complete control, reports, and data by using cloud technology. This Quick Reference Guide shows features and modules of the back office. #### **Log-in Screen** - Enter your username and password to login. - Remember me - minimizes the need to login every visit to the back office. For best security, logging-out is recommended. - Forgot your password? - this is used to reset the account password and allow the user to generate a new password. ![](https://support.mosaic-solutions.com/hc/article_attachments/34225453940377)     #### **Landing Page / Home Screen** By default the landing page and home screen of the Back Office will be the Daily Sales Revenue (Summary). You can get to this page by going to the Reports section. To be able to help navigate around we recommend clicking the **top-left** button to expand the navigation pane and display all labels. ![DropdownMenus-ezgif.com-video-to-gif-converter.gif](https://support.mosaic-solutions.com/hc/article_attachments/34227611734809)       #### **Modules of Mosaic POS Back Office** ![](https://support.mosaic-solutions.com/hc/article_attachments/34227611740825)   1. **Menu Management** This is the module for everything Menu related. The following are performed in this module: \- Creating, updating, deleting of Product Categories \- Creating, updating, deleting of Product Groups \- Creating, updating, deleting of Menu Items \- Creating, updating, deleting of Modifier Groups \- Creating, updating, deleting of Modifiers \- Creating, updating, deleting of Happy Hour promos (or any time-bound promotions) 2. **Reports (Generating Reports)** This is the module where you may find the following reports: \- Audit Logs \- BIR Sales Summary \- Daily Sales Revenue \- E-Journal \- Hourly Sales Revenue \- Product Mix \- Transactions \- Discount Report \- Void Report \- Cash Accountability \- Clock-in Attendance \- Payments Report \- Send Report Module \- Sales File Report \- Sales Text File 3. **Store Settings** \- Service Area \- Terminals \- Printers \- Float Management:    - Cash Float Reasons    - Cash Float    - Cash Float Activities (History) 4. **General Settings** \- Payment Types    - Payment Categories    - Payment Types \- Cancellations    - Cancellation Types    - Cancellation Reasons    - Cancellation Rates \- Taxes and Charges \- Discounts \- Service Types \- Service Channels    - Online Orders: Foodpanda, Grab 5. **Account Setup** \- Accounts \- Brands \- Locations \- User Management \- Roles & Permissions \- Operating Hours - [Mosaic POS](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#main-content) - [Placing Orders and Table Management](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#placing-orders-and-table-management) - [Logging In, Shift Change, Day End](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#logging-in-shift-change-day-end) - [Billing and Payment Processing](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#billing-and-payment-processing) - [Getting Started with your POS](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#getting-started-with-your-pos) - [Basic Troubleshooting](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#basic-troubleshooting) - [Generating Reports](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#generating-reports) - [Menu Management](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#menu-management) - [Integrations](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#integrations) - [Getting Started in Resto iQ](https://support.mosaic-solutions.com/knowledge/getting-started-in-resto-iq?hsLang=en#main-content) - [General Knowledge](https://support.mosaic-solutions.com/knowledge/getting-started-in-resto-iq?hsLang=en#general-knowledge) - [User Management](https://support.mosaic-solutions.com/knowledge/getting-started-in-resto-iq?hsLang=en#user-management) - [Navigation](https://support.mosaic-solutions.com/knowledge/getting-started-in-resto-iq?hsLang=en#navigation) - [Resto iQ Analytics](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#main-content) - [Product Reports](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#product-reports) - [Sales Reports](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#sales-reports) - [General Knowledge](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#general-knowledge) - [Other Reports](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#other-reports) - [Resto iQ Inventory and Purchasing](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#main-content) - [Resto iQ Inventory - Reports](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-inventory-reports) - [Resto iQ Inventory - My Inventory](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-inventory-my-inventory) - [Resto iQ - Purchasing](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-purchasing) - [Resto iQ Inventory - My Ingredients](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-inventory-my-ingredients) - [Resto iQ Inventory - Menu Items](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-inventory-menu-items) - [Mosaic Analytics](https://support.mosaic-solutions.com/knowledge/mosaic-analytics?hsLang=en) - [Mosaic Inventory v2](https://support.mosaic-solutions.com/knowledge/mosaic-inventory-v2?hsLang=en) - [Mosaic Purchasing v2](https://support.mosaic-solutions.com/knowledge/mosaic-purchasing-v2?hsLang=en) - [Mosaic Back Office v2](https://support.mosaic-solutions.com/knowledge/mosaic-back-office-v2?hsLang=en) - [Contact Client Support](https://support.mosaic-solutions.com/helixpaysupport/contactus) [![Chill listening crop-3](https://support.mosaic-solutions.com/hs-fs/hubfs/Mosaic%20Circle%20M%20Icon%20Blue-2.png?width=24&height=24&name=Mosaic%20Circle%20M%20Icon%20Blue-2.png "Chill listening crop-3")](http://mosaic-solutions.com) Mosaic Solution Support and Help Center Copyright © 2026, Mosaic Solutions