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To add order details, select the item then click the "Request" button.
This guide explains how to add order details or special instructions while entering customer orders. It provides step-by-step instructions on how to add instructions or requests for the kitchen to be aware of. It also emphasizes the importance of specifying the item name in the instructions for transactions with multiple items. Overall, this guide is helpful for anyone who wants to ensure accurate and customized orders for their customers.
1. Upon entering your customer's orders, you can click the items to place special instructions or requests for your kitchen to be aware of.
2. In this example, we will try to add "Caesar Salad - Less Dressing" instruction/request on the Caesar Salad order.
3. Upon clicking Caesar Salad, click "REQUEST".
4. Input the special instructions or request here.
5. Click "Confirm"
Tip: When processing transactions with multiple items, ensure to specify the item name in the instructions so the kitchen staff can accurately identify to which item the instruction pertains.
6. Click "PLACE ORDER" to start settling the transaction.
You have successfully added a special instruction or a special request for a line-item.