--- title: User Groups description: User Groups HelixPay --- [Skip to content](https://support.mosaic-solutions.com/helixpaysupport/user-groups#main-content) [![HP\_TICKETING SOLUTIONS\_LOGO-BLACKDSFAS (1)](https://support.mosaic-solutions.com/hs-fs/hubfs/HP_TICKETING%20SOLUTIONS_LOGO-BLACKDSFAS%20(1).png?width=201&height=50&name=HP_TICKETING%20SOLUTIONS_LOGO-BLACKDSFAS%20(1).png)](https://support.mosaic-solutions.com/helixpaysupport/?hsLang=en) - [Contact Client Support](https://support.mosaic-solutions.com/helixpaysupport/contactus) Open main navigation Close main navigation - [Contact Client Support](https://support.mosaic-solutions.com/helixpaysupport/contactus) - - [Log in to console.helixpay.ph](https://console.helixpay.ph/) [Log in to console.helixpay.ph](https://console.helixpay.ph/) How can we help you? - There are no suggestions because the search field is empty. 1. [HelixPay Support](https://support.mosaic-solutions.com/helixpaysupport?hsLang=en) 2. [Getting Started](https://support.mosaic-solutions.com/helixpaysupport/getting-started?hsLang=en) 3. [Users](https://support.mosaic-solutions.com/helixpaysupport/getting-started?hsLang=en#users) # User Groups ## Organize users into groups by naming them, selecting members, and assigning products, events, or ticket products to streamline access and event management. **User Groups** User Groups allow you to organize users into logical batches or groups for streamlined management and assignment. This is especially useful when you need to grant specific users access to particular products, events, or ticket types without configuring permissions individually.   Configure your user groups by following these steps: 1\. Click “+Create New”   ![](https://support.mosaic-solutions.com/hs-fs/hubfs/undefined-Jul-02-2026-07-01-24-4644-AM.png?width=1072&height=103&name=undefined-Jul-02-2026-07-01-24-4644-AM.png)    2\. Encode the name of the user group.    ![](https://support.mosaic-solutions.com/hs-fs/hubfs/undefined-Jul-02-2026-07-01-35-2771-AM.png?width=675&height=156&name=undefined-Jul-02-2026-07-01-35-2771-AM.png)    3\. Choose from the list of existing users to assign them to the group by clicking the “+Add” button then ticking the users.   ![](https://support.mosaic-solutions.com/hs-fs/hubfs/undefined-Jul-02-2026-07-01-48-0888-AM.png?width=667&height=144&name=undefined-Jul-02-2026-07-01-48-0888-AM.png)     ![](https://support.mosaic-solutions.com/hs-fs/hubfs/undefined-Jul-02-2026-07-01-55-6667-AM.png?width=462&height=297&name=undefined-Jul-02-2026-07-01-55-6667-AM.png)    4\. Assign relevant products that the group will have access to or manage by clicking the “+Add” button then ticking the products.   ![](https://support.mosaic-solutions.com/hs-fs/hubfs/undefined-Jul-02-2026-07-02-11-5385-AM.png?width=669&height=151&name=undefined-Jul-02-2026-07-02-11-5385-AM.png)   ![](https://support.mosaic-solutions.com/hs-fs/hubfs/undefined-Jul-02-2026-07-02-16-3040-AM.png?width=463&height=334&name=undefined-Jul-02-2026-07-02-16-3040-AM.png)    5\. Link specific events to the group.   ![](https://support.mosaic-solutions.com/hs-fs/hubfs/undefined-Jul-02-2026-07-02-27-0141-AM.png?width=655&height=246&name=undefined-Jul-02-2026-07-02-27-0141-AM.png)    6\. Select specific ticket products within the linked events that are to be managed by the group by clicking “+ Select Ticket Products” and ticking the ticket product.    ![](https://support.mosaic-solutions.com/hs-fs/hubfs/undefined-Jul-02-2026-07-02-41-6422-AM.png?width=667&height=138&name=undefined-Jul-02-2026-07-02-41-6422-AM.png)   ![](https://support.mosaic-solutions.com/hs-fs/hubfs/undefined-Jul-02-2026-07-02-48-9132-AM.png?width=474&height=178&name=undefined-Jul-02-2026-07-02-48-9132-AM.png)    7\. Your user groups will be reflected on the interface.   ![](https://support.mosaic-solutions.com/hs-fs/hubfs/undefined-Jul-02-2026-07-03-03-9910-AM.png?width=1075&height=226&name=undefined-Jul-02-2026-07-03-03-9910-AM.png)        - [Getting Started](https://support.mosaic-solutions.com/helixpaysupport/getting-started?hsLang=en#main-content) - [Users](https://support.mosaic-solutions.com/helixpaysupport/getting-started?hsLang=en#users) - [Design Store](https://support.mosaic-solutions.com/helixpaysupport/design-store?hsLang=en#main-content) - [Foundational Design](https://support.mosaic-solutions.com/helixpaysupport/design-store?hsLang=en#foundational-design) - [Core Design](https://support.mosaic-solutions.com/helixpaysupport/design-store?hsLang=en#core-design) - [Optional Design](https://support.mosaic-solutions.com/helixpaysupport/design-store?hsLang=en#optional-design) - [Event Setup](https://support.mosaic-solutions.com/helixpaysupport/event-setup?hsLang=en#main-content) - [Setup Tools](https://support.mosaic-solutions.com/helixpaysupport/event-setup?hsLang=en#setup-tools) - [Creating Events](https://support.mosaic-solutions.com/helixpaysupport/event-setup?hsLang=en#creating-events) - [Creating Products](https://support.mosaic-solutions.com/helixpaysupport/event-setup?hsLang=en#creating-products) - [Navigate Console](https://support.mosaic-solutions.com/helixpaysupport/navigate-console?hsLang=en#main-content) - [Set Inventory](https://support.mosaic-solutions.com/helixpaysupport/navigate-console?hsLang=en#set-inventory) - [Maximize Store](https://support.mosaic-solutions.com/helixpaysupport/maximize-store?hsLang=en) - [Boost Promotions](https://support.mosaic-solutions.com/helixpaysupport/boost-promotions?hsLang=en) - [Event Day](https://support.mosaic-solutions.com/helixpaysupport/event-day?hsLang=en) - [Finances](https://support.mosaic-solutions.com/helixpaysupport/finances?hsLang=en) - [FAQs](https://support.mosaic-solutions.com/helixpaysupport/faqs?hsLang=en) - [Client Support](https://support.mosaic-solutions.com/helixpaysupport/client-support?hsLang=en) [![HELIXPAY-LOGO-BLACK-BG (2)-1](https://support.mosaic-solutions.com/hs-fs/hubfs/HELIXPAY-LOGO-BLACK-BG%20(2)-1.jpg?width=227&height=60&name=HELIXPAY-LOGO-BLACK-BG%20(2)-1.jpg "HELIXPAY-LOGO-BLACK-BG (2)-1")](https://support.mosaic-solutions.com/?hsLang=en) E-commerce Technology for Events and Experiences [mailto:hello@helixpay.ph](mailto:hello@helixpay.ph) HelixPay Ticketing Solutions Help Center