--- title: HelixPay Support description: HelixPay Support --- [Skip to content](https://support.mosaic-solutions.com/helixpaysupport#main-content) [![HP\_TICKETING SOLUTIONS\_LOGO-BLACKDSFAS (1)](https://support.mosaic-solutions.com/hs-fs/hubfs/HP_TICKETING%20SOLUTIONS_LOGO-BLACKDSFAS%20(1).png?width=201&height=50&name=HP_TICKETING%20SOLUTIONS_LOGO-BLACKDSFAS%20(1).png)](https://support.mosaic-solutions.com/helixpaysupport/?hsLang=en) - [Contact Client Support](https://support.mosaic-solutions.com/helixpaysupport/contactus) Open main navigation Close main navigation - [Contact Client Support](https://support.mosaic-solutions.com/helixpaysupport/contactus) - - [Log in to console.helixpay.ph](https://console.helixpay.ph/) [Log in to console.helixpay.ph](https://console.helixpay.ph/) How can we help you? - There are no suggestions because the search field is empty. ### [Getting Started Create accounts, edit store settings, and set up your payment methods](https://support.mosaic-solutions.com/helixpaysupport/getting-started?hsLang=en) - [Creating User Accounts](https://support.mosaic-solutions.com/helixpaysupport/creating-an-account?hsLang=en) [See more](https://support.mosaic-solutions.com/helixpaysupport/getting-started?hsLang=en) ### [Design Store HelixPay's console offers a variety of design settings to help you customize and set up your website’s appearance.](https://support.mosaic-solutions.com/helixpaysupport/design-store?hsLang=en) - [Store Design](https://support.mosaic-solutions.com/helixpaysupport/store/website-design?hsLang=en) - [Store Home Page](https://support.mosaic-solutions.com/helixpaysupport/store-home-page?hsLang=en) - [Distinctive Features](https://support.mosaic-solutions.com/helixpaysupport/distinctive-features?hsLang=en) [See more](https://support.mosaic-solutions.com/helixpaysupport/design-store?hsLang=en) ### [Event Setup Set up your event tickets and products on your page. Create the event first, then the products.](https://support.mosaic-solutions.com/helixpaysupport/event-setup?hsLang=en) - [Creating One-Time Events](https://support.mosaic-solutions.com/helixpaysupport/creating-events?hsLang=en) - [Creating Single Ticket Products](https://support.mosaic-solutions.com/helixpaysupport/creating-ticket-products?hsLang=en) - [Creating Bundle Products](https://support.mosaic-solutions.com/helixpaysupport/creating-a-bundle-product?hsLang=en) [See more](https://support.mosaic-solutions.com/helixpaysupport/event-setup?hsLang=en) ### [Navigate Console Manage orders and tickets, and view and export data](https://support.mosaic-solutions.com/helixpaysupport/navigate-console?hsLang=en) - [Manage Orders](https://support.mosaic-solutions.com/helixpaysupport/manage-orders?hsLang=en) - [Manage Event Tickets](https://support.mosaic-solutions.com/helixpaysupport/manage-event-tickets?hsLang=en) - [Send payment links](https://support.mosaic-solutions.com/helixpaysupport/send-payment-links?hsLang=en) [See more](https://support.mosaic-solutions.com/helixpaysupport/navigate-console?hsLang=en) ### [Maximize Store Sell non-ticket products and explore other store functions](https://support.mosaic-solutions.com/helixpaysupport/maximize-store?hsLang=en) - [Creating Single Purchase Product](https://support.mosaic-solutions.com/helixpaysupport/creating-single-purchase-product-?hsLang=en) - [Custom Checkout Fields](https://support.mosaic-solutions.com/helixpaysupport/custom-checkout-fields?hsLang=en) [See more](https://support.mosaic-solutions.com/helixpaysupport/maximize-store?hsLang=en) ### [Boost Promotions Create vouchers and blast out event updates](https://support.mosaic-solutions.com/helixpaysupport/boost-promotions?hsLang=en) - [Creating Vouchers](https://support.mosaic-solutions.com/helixpaysupport/creating-vouchers?hsLang=en) - [Creating an Email Blast](https://support.mosaic-solutions.com/helixpaysupport/creating-an-email-blast?hsLang=en) - [Enabling Affiliate Codes](https://support.mosaic-solutions.com/helixpaysupport/enabling-affiliate-codes?hsLang=en) [See more](https://support.mosaic-solutions.com/helixpaysupport/boost-promotions?hsLang=en) ### [Event Day Scan tickets, manage walk-ins, and track attendees](https://support.mosaic-solutions.com/helixpaysupport/event-day?hsLang=en) - [Scanning Tickets](https://support.mosaic-solutions.com/helixpaysupport/scanning-tickets?hsLang=en) - [Process On-site Orders](https://support.mosaic-solutions.com/helixpaysupport/process-on-site-orders?hsLang=en) [See more](https://support.mosaic-solutions.com/helixpaysupport/event-day?hsLang=en) ### [FAQs Find quick answers to common questions and tips about the console.](https://support.mosaic-solutions.com/helixpaysupport/faqs?hsLang=en) - [Process FAQs](https://support.mosaic-solutions.com/helixpaysupport/process-faqs?hsLang=en) [See more](https://support.mosaic-solutions.com/helixpaysupport/faqs?hsLang=en) ### [Client Support Let us know your concern or request](https://support.mosaic-solutions.com/helixpaysupport/client-support?hsLang=en) - [Contact Client Support](https://support.mosaic-solutions.com/helixpaysupport/contactus?hsLang=en) [See more](https://support.mosaic-solutions.com/helixpaysupport/client-support?hsLang=en) [![HELIXPAY-LOGO-BLACK-BG (2)-1](https://support.mosaic-solutions.com/hs-fs/hubfs/HELIXPAY-LOGO-BLACK-BG%20(2)-1.jpg?width=227&height=60&name=HELIXPAY-LOGO-BLACK-BG%20(2)-1.jpg "HELIXPAY-LOGO-BLACK-BG (2)-1")](https://support.mosaic-solutions.com/?hsLang=en) E-commerce Technology for Events and Experiences [mailto:hello@helixpay.ph](mailto:hello@helixpay.ph) HelixPay Ticketing Solutions Help Center