Process FAQs

1. How do you tag a ticket as Coming Soon? 

2. How do you tag a ticket as Sold Out? 

3. How do you configure Add-Ons?

 How do you tag a ticket as Coming Soon? 

1. Go to Products List.

2. Under Settings > Toggle on Pre-Launch. 

3. Check the storefront and see that your event is coming soon. 

 How do you tag a ticket as Sold Out? 

1. Go to Products List.

2. Under Settings > Display as Sold Out. 

3. (Optional) Enable Selling Plans, which entail the next event to be displayed and promoted after the current event is sold out. 

4. Check the storefront and see that your event is sold out. 

How do you configure Add-Ons?

1. Go to Products List > Click the vertical ellipsis (⋮ ) under Actions > Click ✐ Edit. 

2. Click “+Add-on Products” > Select which products will serve as an add-on to your main product. 

Note: If the main product is a ticket product, the add-ons are configured on a per-ticket basis. For example, your add-on is a shirt, and your customer bought 2 tickets. You can configure the add-on to the first ticket only.