Skip to content
  • There are no suggestions because the search field is empty.

Manage Event Tickets

The Event Tickets tab on console.helixpay.ph (Events > Event Tickets) contains all tickets generated through the system.

Compared to the Orders list, this page shows all details per ticket or attendee. To illustrate, 1 order or 1 row in the order list can have 5 tickets or 5 rows in the tickets list. With this, if you want to see the attendee list of your event, vie the Event Tickets page.

Search Tickets

You can search tickets by customer name, product, variant, product/ticket property, event ID, ticket ID, order ID, customer ID, waiver ID, attendee name, or seat code.
11

Filter Tickets

You can filter tickets by event and attendee details. Click Show Filters button and customize the filters.

13

View or Edit Tickets

You can edit the attendee name, properties, and statuses of each ticket. You can also view the e-ticket from this page.

Important Note: Make sure to ONLY give access to view and edit the tickets to admins or authorized personnel. You may adjust the user access in the User tab.
14

Export Ticket List

You can export the .csv or Google Sheets file of the ticket list.
15