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After creating the event, you can proceed with the ticket products. Create a single ticket, a ticket with time slots, or a ticket with seat maps, depending on the setting of the event you created.
Single Ticket
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Go to Business Tools > Products.
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Click the Create New button.
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Select Ticket as the product type, and toggle on the applicable setup. Note that you will not be able to change this after product creation.
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Select the event to which you want to connect the ticket product. If you don’t have any existing events, go to Create Events and follow the steps.
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Customize the Ticket Design. You may change the background color/photo of the ticket QR and ticket page. In this portion, you may choose to put an expiry on the ticket.
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Fill in the product info. Note that all the entered information will be displayed on the storefront.
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Set up the Attendee Name Settings. Turn this on if you wish to let the customer input unique names per ticket purchased.
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Customize the purchase limit on the Stock Settings portion. You may limit the purchase per checkout and per customer ID.
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Upload Product Media. You may upload up to 5 photos (2MB limit each) or videos (5GB limit each). The recommended image size is 1080x1080 px to fit the square frame per product.
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Add a Product Description.
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Set the ticket price. Enter the base price and discount price if applicable. This will display on the storefront as a slashed price.
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Click Save, then enter the stock per product variant. You can also change this after the initial edit on the Inventory tab.
Ticket with date and time slots
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Follow the steps to create a new product.
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Enable ‘Use date and time slots’.
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You can select dates only, or you can also add time slots.
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Customize the price for each date/time slot.
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Upon saving, you will be prompted to set the stock for each date/time slot.
Ticket with seat maps
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Follow the steps to create a new ticket product. Make sure to enable Use seat maps.
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After setting the product info and ticket design, proceed to Manage Venue Sections.
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On the Product Section page, you can enable sections under that event and set the price for each.
- Click Update.
