--- title: Reset Resto iQ Password Guide description: 1. Navigate to https://app.restoiq.com/login/ 2. If you happen to forget your password, you may follow this guide.     3. Click "Forgot password?" to start the process of resetting your password.   --- [Skip to content](https://support.mosaic-solutions.com/knowledge/reset-resto-iq-password-guide#main-content) English Show submenu for translations [Contact Customer Support](https://support.mosaic-solutions.com/knowledge/kb-tickets/new?hsLang=en) ![Mosaic Full Logo Blue (Transparent).png\]](https://support.mosaic-solutions.com/hs-fs/hubfs/Mosaic%20Full%20Logo%20Blue%20(Transparent).png?height=31&name=Mosaic%20Full%20Logo%20Blue%20(Transparent).png) - [Contact Client Support](https://support.mosaic-solutions.com/helixpaysupport/contactus) Open main navigation Close main navigation - [Contact Client Support](https://support.mosaic-solutions.com/helixpaysupport/contactus) - English Show submenu for translations - [Contact Customer Support](https://support.mosaic-solutions.com/knowledge/kb-tickets/new) - Go to mosaic-solutions.com Go to mosaic-solutions.com We are here to help. - There are no suggestions because the search field is empty. 1. [Mosaic Solutions Support and Help Center](https://support.mosaic-solutions.com/knowledge?hsLang=en) 2. [Getting Started in Resto iQ](https://support.mosaic-solutions.com/knowledge/getting-started-in-resto-iq?hsLang=en) 3. [User Management](https://support.mosaic-solutions.com/knowledge/getting-started-in-resto-iq?hsLang=en#user-management) # Reset Resto iQ Password Guide 1\. Navigate to [https://app.restoiq.com/login/](https://app.restoiq.com/login/) 2\. If you happen to forget your password, you may follow this guide. ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-09-2024-05-59-00-9097-AM.png?width=1120&height=628&name=image-png-Oct-09-2024-05-59-00-9097-AM.png)     3\. Click "Forgot password?" to start the process of resetting your password. ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-09-2024-05-59-02-7205-AM.png?width=1120&height=628&name=image-png-Oct-09-2024-05-59-02-7205-AM.png)     4\. Click the "Email" field, and enter your email address **used to access Resto iQ**. ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-09-2024-05-59-05-3842-AM.png?width=1120&height=628&name=image-png-Oct-09-2024-05-59-05-3842-AM.png)     5\. Click "Send" to receive a **Reset Password Link**. ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-09-2024-05-59-07-2155-AM.png?width=1120&height=628&name=image-png-Oct-09-2024-05-59-07-2155-AM.png)     6\. You will receive an email from: [**\[\[support@mosaic-solutions.com\]\]**](mailto:support@mosaic-solutions.com). Click this and you will see the link to reset your password. The subject will be: "Mosaic Solutions : Forgot password" ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-09-2024-05-59-10-6381-AM.png?width=1120&height=628&name=image-png-Oct-09-2024-05-59-10-6381-AM.png)     7\. Click "Reset Password" ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-09-2024-05-59-12-5854-AM.png?width=1120&height=628&name=image-png-Oct-09-2024-05-59-12-5854-AM.png)     8\. Enter your username used to access Resto iQ, then enter your **new password.** ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-09-2024-05-59-16-0839-AM.png?width=1120&height=628&name=image-png-Oct-09-2024-05-59-16-0839-AM.png)     9\. Please note that: - Password must contain atleast one number. - Password must contain atleast one special character (!@#$%^\*) - Password should be at least 8 characters. ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-09-2024-05-59-18-6796-AM.png?width=1120&height=628&name=image-png-Oct-09-2024-05-59-18-6796-AM.png)     10\. Confirm the password on the third text box. ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-09-2024-05-59-24-8744-AM.png?width=1120&height=628&name=image-png-Oct-09-2024-05-59-24-8744-AM.png)     11\. Click "Submit". ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-09-2024-05-59-26-5471-AM.png?width=1120&height=628&name=image-png-Oct-09-2024-05-59-26-5471-AM.png)     12\. Once you've seen this, you have successfully changed your password from the previously forgetten password to the new one. ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-09-2024-05-59-28-5434-AM.png?width=1120&height=628&name=image-png-Oct-09-2024-05-59-28-5434-AM.png)     13\. Click "Back to Log In Page", to proceed to log back in. ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-09-2024-05-59-30-9951-AM.png?width=1120&height=628&name=image-png-Oct-09-2024-05-59-30-9951-AM.png)     14\. Enter your new username and password, then click "Log In". ![](https://support.mosaic-solutions.com/hs-fs/hubfs/image-png-Oct-09-2024-05-59-33-6895-AM.png?width=1120&height=628&name=image-png-Oct-09-2024-05-59-33-6895-AM.png)       You now have successfully changed your password and accessed Resto iQ using your new credentials. - [Mosaic POS](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#main-content) - [Placing Orders and Table Management](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#placing-orders-and-table-management) - [Logging In, Shift Change, Day End](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#logging-in-shift-change-day-end) - [Billing and Payment Processing](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#billing-and-payment-processing) - [Getting Started with your POS](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#getting-started-with-your-pos) - [Basic Troubleshooting](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#basic-troubleshooting) - [Generating Reports](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#generating-reports) - [Menu Management](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#menu-management) - [Integrations](https://support.mosaic-solutions.com/knowledge/mosaic-pos?hsLang=en#integrations) - [Getting Started in Resto iQ](https://support.mosaic-solutions.com/knowledge/getting-started-in-resto-iq?hsLang=en#main-content) - [General Knowledge](https://support.mosaic-solutions.com/knowledge/getting-started-in-resto-iq?hsLang=en#general-knowledge) - [User Management](https://support.mosaic-solutions.com/knowledge/getting-started-in-resto-iq?hsLang=en#user-management) - [Navigation](https://support.mosaic-solutions.com/knowledge/getting-started-in-resto-iq?hsLang=en#navigation) - [Resto iQ Analytics](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#main-content) - [Product Reports](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#product-reports) - [Sales Reports](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#sales-reports) - [General Knowledge](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#general-knowledge) - [Other Reports](https://support.mosaic-solutions.com/knowledge/resto-iq-analytics?hsLang=en#other-reports) - [Resto iQ Inventory and Purchasing](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#main-content) - [Resto iQ Inventory - Reports](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-inventory-reports) - [Resto iQ Inventory - My Inventory](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-inventory-my-inventory) - [Resto iQ - Purchasing](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-purchasing) - [Resto iQ Inventory - My Ingredients](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-inventory-my-ingredients) - [Resto iQ Inventory - Menu Items](https://support.mosaic-solutions.com/knowledge/resto-iq-inventory-and-purchasing?hsLang=en#resto-iq-inventory-menu-items) - [Mosaic Analytics](https://support.mosaic-solutions.com/knowledge/mosaic-analytics?hsLang=en) - [Mosaic Inventory v2](https://support.mosaic-solutions.com/knowledge/mosaic-inventory-v2?hsLang=en) - [Mosaic Purchasing v2](https://support.mosaic-solutions.com/knowledge/mosaic-purchasing-v2?hsLang=en) - [Mosaic Back Office v2](https://support.mosaic-solutions.com/knowledge/mosaic-back-office-v2?hsLang=en) - [Contact Client Support](https://support.mosaic-solutions.com/helixpaysupport/contactus) [![Chill listening crop-3](https://support.mosaic-solutions.com/hs-fs/hubfs/Mosaic%20Circle%20M%20Icon%20Blue-2.png?width=24&height=24&name=Mosaic%20Circle%20M%20Icon%20Blue-2.png "Chill listening crop-3")](https://support.mosaic-solutions.com/?hsLang=en) Mosaic Solution Support and Help Center Copyright © 2026, Mosaic Solutions