--- title: Custom Checkout Fields description: Get to know more about your customers by adding custom fields to the checkout page. --- [Skip to content](https://support.mosaic-solutions.com/helixpaysupport/custom-checkout-fields#main-content) [![HP\_TICKETING SOLUTIONS\_LOGO-BLACKDSFAS (1)](https://support.mosaic-solutions.com/hs-fs/hubfs/HP_TICKETING%20SOLUTIONS_LOGO-BLACKDSFAS%20(1).png?width=201&height=50&name=HP_TICKETING%20SOLUTIONS_LOGO-BLACKDSFAS%20(1).png)](https://support.mosaic-solutions.com/helixpaysupport/?hsLang=en) - [Contact Client Support](https://support.mosaic-solutions.com/helixpaysupport/contactus) Open main navigation Close main navigation - [Contact Client Support](https://support.mosaic-solutions.com/helixpaysupport/contactus) - - [Log in to console.helixpay.ph](https://console.helixpay.ph/) [Log in to console.helixpay.ph](https://console.helixpay.ph/) How can we help you? - There are no suggestions because the search field is empty. 1. [HelixPay Support](https://support.mosaic-solutions.com/helixpaysupport?hsLang=en) 2. [Maximize Store](https://support.mosaic-solutions.com/helixpaysupport/maximize-store?hsLang=en) # Custom Checkout Fields ## Get to know more about your customers by adding custom fields to the checkout page. The mandatory fields to process the transactions are name, email, and mobile number. If you wish to ask more details from the customers, you may add more fields to the checkout page. To add custom fields, follow these steps after logging in to the console: 1\. Go to **Store Settings** \> **Checkout Fields** 2\. If you want to create a new set of checkout fields, click the **Create New** button and input the checkout field group title and description. If you want to add a checkout field to an existing checkout field group, click the **edit icon** on the actions column of the checkout field group, then proceed to the next step. ![image (11)](https://support.mosaic-solutions.com/hs-fs/hubfs/image%20(11).png?width=670&height=310&name=image%20(11).png) ![Screenshot 2025-07-18 at 5.21.09 PM](https://support.mosaic-solutions.com/hs-fs/hubfs/Screenshot%202025-07-18%20at%205.21.09%20PM.png?width=670&height=68&name=Screenshot%202025-07-18%20at%205.21.09%20PM.png) 3\. Click the **Add** button on the top right portion of the fields section. Enter the field title, select the data type, and adjust the field settings. You can set the field visibility and requirement even for each product. ![Screenshot 2025-07-18 at 4.35.24 PM](https://support.mosaic-solutions.com/hs-fs/hubfs/Screenshot%202025-07-18%20at%204.35.24%20PM.png?width=670&height=589&name=Screenshot%202025-07-18%20at%204.35.24%20PM.png) ***Pro tip: Maximize the visibility and requirement settings to minimize the checkout time of customers. Note: The checkout fields will appear on the checkout page, and are filled in per checkout or order, not per attendee or ticket. The fields will apply to all items in the same order.***  4\. Click **Save**. - [Getting Started](https://support.mosaic-solutions.com/helixpaysupport/getting-started?hsLang=en#main-content) - [Users](https://support.mosaic-solutions.com/helixpaysupport/getting-started?hsLang=en#users) - [Design Store](https://support.mosaic-solutions.com/helixpaysupport/design-store?hsLang=en#main-content) - [Foundational Design](https://support.mosaic-solutions.com/helixpaysupport/design-store?hsLang=en#foundational-design) - [Core Design](https://support.mosaic-solutions.com/helixpaysupport/design-store?hsLang=en#core-design) - [Optional Design](https://support.mosaic-solutions.com/helixpaysupport/design-store?hsLang=en#optional-design) - [Event Setup](https://support.mosaic-solutions.com/helixpaysupport/event-setup?hsLang=en#main-content) - [Setup Tools](https://support.mosaic-solutions.com/helixpaysupport/event-setup?hsLang=en#setup-tools) - [Creating Events](https://support.mosaic-solutions.com/helixpaysupport/event-setup?hsLang=en#creating-events) - [Creating Products](https://support.mosaic-solutions.com/helixpaysupport/event-setup?hsLang=en#creating-products) - [Navigate Console](https://support.mosaic-solutions.com/helixpaysupport/navigate-console?hsLang=en#main-content) - [Set Inventory](https://support.mosaic-solutions.com/helixpaysupport/navigate-console?hsLang=en#set-inventory) - [Maximize Store](https://support.mosaic-solutions.com/helixpaysupport/maximize-store?hsLang=en) - [Boost Promotions](https://support.mosaic-solutions.com/helixpaysupport/boost-promotions?hsLang=en) - [Event Day](https://support.mosaic-solutions.com/helixpaysupport/event-day?hsLang=en) - [Finances](https://support.mosaic-solutions.com/helixpaysupport/finances?hsLang=en) - [FAQs](https://support.mosaic-solutions.com/helixpaysupport/faqs?hsLang=en) - [Client Support](https://support.mosaic-solutions.com/helixpaysupport/client-support?hsLang=en) [![HELIXPAY-LOGO-BLACK-BG (2)-1](https://support.mosaic-solutions.com/hs-fs/hubfs/HELIXPAY-LOGO-BLACK-BG%20(2)-1.jpg?width=227&height=60&name=HELIXPAY-LOGO-BLACK-BG%20(2)-1.jpg "HELIXPAY-LOGO-BLACK-BG (2)-1")](https://support.mosaic-solutions.com/?hsLang=en) E-commerce Technology for Events and Experiences [mailto:hello@helixpay.ph](mailto:hello@helixpay.ph) HelixPay Ticketing Solutions Help Center