This guide provides step-by-step instructions on how to transfer a pending order from one service type to another, specifically from Dine-In to Take-Out. By following these steps, you can easily and efficiently transfer the order without the need to re-enter the details, saving you time and increasing efficiency in your business operations.
1. In this guide we will transfer an existing unpaid transaction (Pending Order) to another Service Type.
2. Locate the pending order that will be transferred to another service type. In this example we will transfer this from Dine-In to Take-Out.
3. As you can see, the item is tagged with the service type "QSR DINE-IN". Later this will change when we have transferred it.
4. On the top right side, click the "QSR Dine-In" button with the tabletop "bell" icon.
5. Select the service type you want the transaction to be transferred to. In this example, we will select "QSR Take-Out".
6. Click "Confirm".
7. As you can see the label has now changed from "QSR Dine-In" to "QSR Take-Out" indicating a successful transfer from one service type to another.
You have successfully transferred a pending order from Dine-In to Take-Out without "repunching" the orders saving time and increasing efficiency.
After these steps, you may now proceed with the usual steps in settling payments.